Privacy Policy

Last Updated: March 30, 2026

Introduction

This Privacy Notice describes the information Pest Control Chicago ("Pest Control Chicago", "we", "our", or "us") collects, how we use this information, with whom we share it, and the choices you have in connection with this. This Privacy Notice applies to Pest Control Chicago-owned websites (the "Website"), and any other electronic or digital products or services made available by Pest Control Chicago that link to this Notice (collectively, the "Services").

Information Collection and Use

Through your use of the Services, we will collect personal information, which is information that identifies you or relates to you as an identifiable individual. We collect personal information directly and automatically as outlined below.

Information Collected Directly From You

When you engage with certain Services, we will collect your personal information. Except as otherwise indicated, the personal information we collect is such that we need to carry out the requested action. If you do not provide us with your personal information, we would not be able to do so.

We collect personal information when you:

• Complete the Lead Form: When you complete our lead form on our Website, we collect from you your personal identifiers (name, email address, telephone number, physical address), type of pest issue, and any other information you choose to include. We use this personal information to communicate with you regarding your request and other services that may be of interest to you, and share your information with relevant third parties that can help you with your pest control needs. If you consent (opt in) to receive promotional text messages to your cellular telephone number, we will use your cellular telephone number to send you automated promotional text messages. Message and data rates may apply. You may reply "STOP" to any promotional text message to stop us from sending you future promotional text messages, or "HELP" for further assistance.
• Contact Us: When you contact us through the Services, we collect from you your personal identifiers (name, email address, telephone number) and any other information you choose to include in your correspondence. We use this personal information to respond to your questions or inquiries, troubleshoot where necessary, and address any issues you may have.
• Subscribe to Marketing Emails: If you subscribe to our marketing emails, we will collect from you your email address to fulfill your request to receive information we feel may be of interest to you. You can unsubscribe at any time by clicking on the "unsubscribe" link in each email.

Information Collected Automatically

In addition to the personal information you provide, we also collect information automatically via cookies or other tracking technologies as you use the Services. We may automatically capture information concerning your interaction with the Services using third-party software embedded in the script of the Services to better understand your interactions with the Services and/or for our compliance verification purposes.

Specifically, we will automatically collect from you:

• Internet and other electronic network activity information, including IP address, device type, unique device identification numbers, browser-type, time zone settings, and broad geographic location
• Usage information about your interaction with our Services, such as what you access, what you click on, the frequency of access, and how much time you spend on the Services
• Device information including hardware model, operating system, and device preferences
• Location information, which may be determined through your IP address

How We Use Your Information

We use the information we collect for the following purposes:

• To process your requests and provide you with the services you have requested
• To communicate with you about your service requests and respond to your inquiries
• To send you promotional communications (if you have opted in)
• To improve and enhance our Services
• To conduct analytics and understand how you use our Services
• To prevent fraudulent use of the Services
• To comply with applicable laws and regulations

How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• With service providers who assist us in operating our Website and conducting our business
• With relevant contractors and service providers who can help you with your pest control needs (with your consent)
• When required by law or to protect our legal rights
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your information. To exercise any of these rights, please contact us using the information provided below.

Opt-Out Options

If you would like to opt out of receiving email communications from Pest Control Chicago, please click the "Opt Out" or "Unsubscribe" link in any past communications you have received from us or contact us directly at the information provided below.

Changes to Privacy Policy

Pest Control Chicago may amend this policy from time to time, and we may use visitor information for new, unanticipated uses not previously disclosed in this privacy policy statement. If our Privacy Policy changes at some time in the future, we will post the changes prominently to our website and provide you with the ability to opt-out of these new uses. If you are concerned about how your information is used, you should check back to this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at: